Peace of Mind Ordering
All Customers and/or Distributors have a thirty (30) day,
100 percent satisfaction guarantee with their Initial Order, or until the
second order has been placed, whichever is sooner. The
Company will refund the net purchase price (less shipping
charges), or replace product(s), of any initial product order.
Initial Orders of 150 PV or less (or 250 PV if the Initial
Order was made with a qualifying system such as the Zija
Personal System) will qualify for the 100 percent (less shipping
charges), but all remaining product(s) must be returned
to the Company within seven (7) days after contacting Customer
Service by a traceable means of delivery. Zija will
refund a maximum of eighty-five percent (85%) of the purchase
price of any Initial Order in excess of 150 PV or less
(or 250 PV if the initial order was made with a qualifying
system such as the Zija Personal System); again all remaining
product must be returned to the Company within seven
(7) days after contacting Customer Service by a traceable
means of delivery. Upon receipt, the return will be noted and
a refund will be issued to the customer and/or Distributor
within thirty (30) days. In order to receive this refund, customers
and/or Distributors must call the Customer Service
Department within thirty (30) days of purchasing their Initial
Order and request a Returned Merchandise Authorization
(RMA) number. Any subsequent order made after the initial
order qualifies for a maximum of seventy percent (70%) money back guarantee.